Support⚓︎

Technical Support⚓︎

Everything you need to succeed is here.

We have a team of experienced, creative technology experts ready to help answer questions, share best practices and offer concrete solutions to your business challenges.

Support Channels⚓︎

If you experience any problem or doubt, please contact us by:

Email - Send an email to support@devscope.net detailing your issue. Please, also provide your Public ID, which you can find in Administration > License & Billing, and the order number, if applicable. See License and billing.
Phone - Call us using +351 22 375 13 50

Support Availability⚓︎

Our support services are available from 9h30 GMT to 17h30 GMT during weekdays.

Depending on your support contract, please expect a reply from DevScope within 24/48 hours after submitting your problem.

Support by Plan⚓︎

Standard and Premium plans include Standard support.
Enterprise plan includes dedicated support and an SLA guarantee.

For the full comparison of plans, see Licenses.