FAQ's⚓︎

How does capacity manage work to save cost? What are the consequences for the user?⚓︎

PowerBI Portal has an optional feature that pauses the Power BI Embedded capacity for you when no one is using the PowerBI Portal Front Office.

The same Azure Service Principal that you configure on the Back Office settings to access your reports is also used to manage the capacity (pause or resume).

You can also configure the number of minutes of inactivity that PowerBI Portal needs in order to pause the capacity for you to save costs.

You can check the Help Center on the Back Office to see more details on how to configure everything. Follow the steps on the first tab "Configure access to PowerBI Portal" and check the second tab "Settings Configuration" as well.

In terms of user experience, let's say no one of your users enters PowerBI Portal Front Office during the night. In the morning, the first user to enter the Front Office will be redirected to a warming up page that will resume the capacity again. It takes only a few seconds.

Personal Microsoft account login:⚓︎

In order to use PowerBI Portal Back Office ( https://admin.powerbiportal.com/) you need to login with a non-personal account.

To fully configure PowerBI Portal, at least one/your account needs to be a professional Microsoft account that has access permissions in Azure, Azure AD, and Power BI.

"You have execeeded the amount of embed token that can be generated on shared or ProPlus capacity. Your need to purchase Azure capacities (…)":⚓︎

You need to ensure that the reports you are using in PowerBI Portal are from Power BI workspaces that are assigned to the Power BI Embedded capacity.

In other words, it seems that you are missing a part of the step 5 of the configuration guide in PowerBI Portal Help Center. Below, you can find the step that should be missing. Note that you have to do this once for every workspace you want to use with PowerBI Portal.

"(...) you need to associate your Power BI Embedded capacity to each Power BI Workspace in Power BI Online. Before that, notice that you first need to manually turn on your Power BI Embedded Capacity in Azure.

Then, please go to “Workspace settings” in Power BI Online and under the tab “Premium”, turn “On” your Power BI Embedded capacity.

Now, your workspace should show a diamond icon after its name. (...)"

Secret expired:⚓︎

When configuring PowerBI Portal access to your Power BI environment, you created an Azure app registration either by following the Help Center guide (Step 1 - Help Center (powerbiportal.com)) or through the automatic configuration wizard. When creating an app, you also created a "Client Secret" for it, which has expired.

That said, you need to create a new secret and update the PowerBI Portal access authorization settings as well.

You need to search your already created app registration by its Client Id (you can find it in PowerBI Portal Backoffice Settings), in your Azure AD and then create a new secret by following the steps on the image below.

Lastly, you will need to update your current Client Secret in PowerBI Portal Backoffice to the new secret value.